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Freedom of Association as a Catalyst for Effective Grievance Mechanisms: A Collaborative Case Study of the Dindigul Agreement

This essay is innovative as it includes the MSI approach and the "involvement" of rights holders: It is collaboratively written by Mareike Standow, LL.M. (European University Viadrina, Germany), Nandita Shivakumar (Business and Human Rights Researcher, India) Thivya Rakini (Tamil Nadu Textile and Common Labour Union, India - by the union leader herself) and takes up some essential points.

  1. Local trade unions as key players:
    The involvement of a community-based trade union (TTCU) in the complaint mechanism of the Dindigul Agreement demonstrates how workers' rights can be effectively enforced. This strengthens the position of the workers and promotes tangible improvements.
  2. Respect for freedom of association and collective bargaining:
    Due diligence laws must ensure that companies respect these rights in the supply chain to enable sustainable complaint systems.
  3. Grievance mechanisms as a tool for dialogue and conflict resolution:
    The Dindigul Agreement's approach serves as a model for meaningful stakeholder engagement under the Corporate Sustainability Due Diligence Directive (CSDDD). It improves relationships between businesses and communities.
  4. Context-sensitive implementation of the UNGP effectiveness criteria:
    Successful grievance mechanisms must be anchored locally, take cultural realities into account and create safe spaces for workers. A strong focus is on the actual results for those affected.
  5. Iterative development instead of perfect solutions:
    An effective mechanism is not created overnight, but through continuous improvement. The involvement of local organisations creates trust and promotes long-term learning processes.
  6. Corporate responsibility for stable supply chains:
    Global companies should ensure long-term supply relationships, fair prices and realistic production deadlines to support local improvements. Investing in better working conditions (e.g. air conditioning) is crucial.
  7. Meaningful stakeholder involvement as a lever for transformation:
    Despite challenges, well-designed complaint mechanisms can drive societal change. The Dindigul Agreement shows how local voices and practical implementation have an impact.

Scope: 32 pages

Reference: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=5185051.